Terms & Condition of Service

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Terms & Condition of Service

Terms & Conditions of Service (Version 3.1: Last updated in July 2020)

Viamar Scilla Transport International Inc. (or “VIAMAR”) has developed certain Terms and Conditions of Service which apply to all the international moving, goods shipping and vehicle shipping services we provide. These terms and conditions of service constitute a legally binding contract between the “Company” and the “Customer.” In the event the Company renders services and issues a document containing Terms and Conditions governing such services, the Terms and Conditions set forth in such other document(s) shall govern those services.

(1) Definitions

(a) “Company” shall mean VIAMAR, its subsidiaries, related companies, agents and/or representatives;

(b) “Customer” shall mean the person for which the Company is rendering service, as well as its principals, agents and/or representatives, including, but not limited to, shippers, importers, exporters, carriers, secured parties, warehousemen, buyers and/or sellers, shipper’s agents, insurers and underwriters, break-bulk agents, consignees, etc. It is the responsibility of the Customer to provide notice and copy (or copies) of these terms and conditions of service to all such agents or representatives;

(c) “Documentation” shall mean all information received directly or indirectly from the Customer, whether in paper or electronic form;

(d) “Ocean Transportation Intermediaries” (“OTI”) shall include an “ocean freight forwarder” and a “non-vessel operating carrier”;

(e) “Third parties” shall include, but not be limited to, the following: “carriers, truckmen, cartmen, lightermen, forwarders, OTIs, customs brokers, agents, warehousemen and others to which the goods are entrusted for transportation, cartage, handling and/or delivery and/or storage or otherwise”.

(2) The Company as an Agent

The Company acts as the “agent” of the Customer for the purpose of performing duties in connection with the entry and release of goods, post-entry services, the securing of export licenses, the filing of export and security documentation on behalf of the Customer and other dealings with Government Agencies, or for arranging for transportation services or other logistics services in any capacity other than as a carrier.

(3) Limitation of Actions

(a) Unless subject to a specific statute or international convention, all claims against the Company for a potential or actual loss must be made in writing and received by the Company, within three days of the event giving rise to claim; the failure to give the Company timely notice shall be a complete defence to any suit or action commenced by the Customer.

(b) All suits against the Company must be filed and properly served on the Company as follows:

(i) For claims arising out of ocean transportation, within 180 days from the date of the loss;
(ii) For claims arising out of air transportation, within 14 days from the date of the loss;
(iii) For claims arising out of the preparation and/or submission of an import entry (or entries), within two days from the date of liquidation of the entry (or entries);
(iv) For any and all other claims of any other type, within one year from the date of the loss or damage.

(4) No Liability for the Selection or Services of Third Parties and/or Routes

Unless services are performed by persons or firms engaged pursuant to express written instructions from the Customer, the Company shall use reasonable care in its selection of third parties, or in selecting the means, route and procedure to be followed in the handling, transportation, clearance and delivery of the shipment; advice by the Company that a particular person or firm has been selected to render services with respect to the goods shall not be construed to mean that the Company warrants or represents that such person or firm will render such services nor does the Company assume responsibility or liability for any action(s) and/or inaction(s) of such third parties and/or its agents, and shall not be liable for any delay or loss of any kind which occurs while a shipment is in the custody or control of a third party or the agent of a third party; all claims in connection with the Act of a third party shall be brought solely against such party and/or its agents; in connection with any such claim, the Company shall reasonably cooperate with the Customer, which shall be liable for any charges or costs incurred by the Company.

(5) Quotations Not Binding

Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by the Company to the Customer are for informational purposes only and are subject to change without notice; no quotation shall be binding upon the Company unless the Company in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between the Company and the Customer.

(6) Reliance on Information Furnished

(a) Customer acknowledges that they are required to review all documents and declarations prepared and/or filed with Canada Customs & Border Protection, other Government Agency and/or third parties, and will immediately advise the Company of any errors, discrepancies, incorrect statements or omissions on any declaration or other submission filed on Customer’s behalf;

(b) In preparing and submitting customs entries, export declarations, applications, security filings, documentation and/or other required data, the Company relies on the correctness of all documentation, whether in written or electronic format, and all information furnished by Customer; the Customer shall use reasonable care to ensure the correctness of all such information and shall indemnify and hold the Company harmless from any and all claims asserted and/or liability or losses suffered by reason of the Customer’s failure to disclose information or any incorrect, incomplete or false statement by the Customer or its agent, representative or contractor upon which the Company reasonably relied. The Customer agrees that the Customer has an affirmative non-delegable duty to disclose any and all information required to import, export or enter the goods.

(c) Customer acknowledges that it is required to provide verified weights obtained on calibrated, certified equipment of all cargo that is to be tendered to steamship lines and represents that Company is entitled to rely on the accuracy of such weights and to countersign or endorse it as an agent of the Customer in order to provide the certified weight to the steamship lines. The Customer agrees that it shall indemnify and hold the Company harmless from any and all claims, losses, penalties or other costs resulting from any incorrect or questionable statements of the weight provided by the Customer or its agent or contractor on which the Company relies.

(7) Declaring Higher Value to Third Parties

Third parties to whom the goods are entrusted may limit liability for loss or damage; the Company will request excess valuation coverage only upon specific written instructions from the Customer, which must agree to pay any charges. Therefore, in the absence of written instructions or the refusal of the third party to agree to a higher declared value, at the Company’s discretion the goods may be tendered to the third party, subject to the terms of the third party’s limitations of liability and/or terms and conditions of service.

(8) Insurance

Unless requested to do so in writing and confirmed to Customer in writing, the Company is under no obligation to procure insurance on the Customer’s behalf; in all cases, the Customer shall pay all premiums and costs in connection with procuring requested insurance.

(9) Disclaimers; Limitation of Liability

(a) Except as specifically set forth herein, the Company makes no express or implied warranties in connection with its services;

(b) In connection with all services performed by the Company, the Customer may obtain additional liability coverage, up to the actual or declared value of the shipment or transaction, by requesting such coverage and agreeing to make payment therefore, which request must be confirmed in writing by the Company prior to rendering services for the covered transaction(s).

(10) Advancing Money

All charges must be paid by Customer in advance unless the Company agrees in writing to extend credit to the Customer; the granting of credit to a Customer in connection with a particular transaction shall not be considered a waiver of this provision by the Company.

(11) Indemnification/Hold Harmless

The Customer agrees to indemnify, defend and hold the Company harmless from any claims and/or liability, fines, penalties and/or attorney’s fees arising from the importation or exportation of Customer’s merchandise and/or any conduct of the Customer, including but not limited to the inaccuracy of entry, export or security data supplied by Customer or its agent or representative, which violates any Federal, Provincial and/or other laws, and further agrees to indemnify and hold the Company harmless against any and all liability, loss, damages, costs, claims, penalties, fines and/or expenses, including but not limited to reasonable attorney’s fees, which the Company may hereafter incur, suffer or be required to pay by reason of such claims; in the event that any claim, suit or proceeding is brought against the Company, it shall give notice in writing to the Customer by mail at its address on file with the Company.

(12) C.O.D. or Cash Collect Shipments

Company shall use reasonable care regarding written instructions relating to “Cash/Collect on Deliver (C.O.D.)” shipments, bank drafts, cashier’s and/or certified cheques, letter(s) of credit and other similar payment documents and/or instructions regarding the collection of monies but shall not have liability if the bank or consignee refuses to pay for the shipment.

(13) Costs of Collection.

In any dispute involving monies owed to the Company, the Company shall be entitled to all costs of collection, including reasonable attorney’s fees and late payment fee or an interest. Please write to us to know more.

(14) No Duty To Maintain Records for the Customer

The Customer acknowledges that pursuant to the Tariff Act, it has the duty and is solely liable for maintaining all records required under the Customs and/or other Laws and Regulations of Canada. Unless otherwise agreed to in writing, the Company shall only keep such records that it is required to maintain by Statute(s) and/or Regulation(s), but not act as a “record keeper” or “recordkeeping agent” for the Customer.

(15) Obtaining Binding Rulings, Filing Protests, etc.

Unless requested by the Customer in writing and agreed to by the Company in writing, the Company shall be under no obligation to undertake any pre- or post-Customs release action, including, but not limited to, obtaining binding rulings, advising of liquidations, filing of the petition(s) and/or protests, etc.

(16) No Duty to Provide Licensing Authority

Unless requested by the Customer in writing and agreed to by the Company in writing, the Company shall not be responsible for determining licensing authority or obtaining any license or other authority pertaining to the export from or import into Canada.

(17) Preparation and Issuance of Bills of Lading

Where the Company prepares and/or issues a bill of lading, the Company shall be under no obligation to specify thereon the number of pieces, packages and/or cartons, etc.; unless specifically requested to do so in writing by the Customer or its agent and the Customer agrees to pay for same, the Company shall rely upon and use the cargo weight supplied by the Customer.

(18) No Modification or Amendment Unless Written

These terms and conditions of service may only be modified, altered or amended in writing signed by both the Customer and the Company; any attempt to unilaterally modify, alter or amend the same shall be null and void.

(19) Compensation of the Company

The compensation of the Company for its services shall be included with and is in addition to the rates and charges of all carriers and other agencies selected by the Company to transport and deal with the goods, and such compensation shall be exclusive of any brokerage, commissions, dividends or other revenue received by the Company from carriers, insurers and others in connection with the shipment. On ocean exports, upon request, the Company shall provide a detailed breakout of the components of all charges assessed and a true copy of each pertinent document relating to these charges. In any referral for collection or action against the Customer for monies due to the Company, upon recovery by the Company, the Customer shall pay the expenses of collection and/or litigation, including a reasonable attorney fee.

(20)Force Majeure

The Company shall not be liable for losses, damages, delays, wrongful or missed deliveries or non-performance, in whole or in part, of its responsibilities under the Agreement, resulting from circumstances beyond the control of either the Company or its subcontractors, including but not limited to: (i) acts of God, including flood, earthquake, storm, hurricane, power failure or other natural disasters; (ii) war, hijacking, robbery, theft or terrorist activities; (iii) incidents or deteriorations to means of transportation; (iv) embargoes; (v) civil commotions or riots; (vi) defects, nature or inherent vice of the goods; (vii) acts, breaches of contract or omissions by the Customer, Shipper, Consignee or anyone else who may have an interest in the shipment; (viii) acts by any government or any agency or subdivision thereof, including denial or cancellation of any import/export or other necessary licenses; or (ix) strikes, lockouts or other labour conflicts.

(21) Severability

In the event any Paragraph(s) and/or portion(s) hereof is found to be invalid and/or unenforceable, then in such event the remainder hereof shall remain in full force and effect. The Company’s decision to waive any provision herein, either by conduct or otherwise, shall not be deemed to be a further or continuing waiver of such provision or to otherwise waive or invalidate any other provision herein.

(22) Governing Law; Consent to Jurisdiction and Venue

These terms and conditions of service and the relationship of the parties shall be construed according to the laws of Canada without giving consideration to principles of conflict of law.

(23) Mutual Consent

The Company and the Customer:
(a) irrevocably consent to the jurisdiction of the Courts of Canada;
(b) agree that any action relating to the services performed by the Company shall only be brought in said courts;
(c) consent to the exercise of in personam jurisdiction by said courts over it; and
(d) agree that any action to enforce a judgment may be instituted in any jurisdiction.
NOTE: Viamar Scilla is an accredited member of CIFFA and FIATA.

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